Plain English summary
TripPal uses the information you provide to run the app, save travel plans, support account features and improve the planning experience.
1. Who we are
TripPal is a travel planning platform that helps users plan trips, build itineraries, organize travel details and access travel-related tools.
For privacy questions, you can contact us at privacy@trippal.tours.
2. Information we collect
We may collect account information such as name, email address and login details handled by our authentication provider.
We may collect trip information such as selected destinations, travel dates, itinerary requests, saved plans, notes, tickets or booking details that you choose to add.
We may collect technical information such as device type, browser type, pages visited, approximate location and usage events.
3. How we use information
We use information to create and save itineraries, provide account access, support Trip Wallet features, improve recommendations and maintain the service.
We may also use information to understand product performance, prevent misuse, respond to support requests and comply with legal obligations.
4. AI travel planning
TripPal may use artificial intelligence services to generate itineraries, travel suggestions and planning content.
Information you submit into planning tools may be processed to produce the requested itinerary or recommendation.
Avoid adding unnecessary sensitive, confidential or highly personal information into free-text travel notes.
5. Cookies and analytics
TripPal may use cookies and similar technologies to keep the site working, remember preferences and understand how visitors use the service.
Analytics may include pages visited, device information, session activity, country or region and traffic source.
You can manage cookies through your browser settings. More details are available in our Cookie Policy.
6. Affiliate links and partners
TripPal may include links to hotels, attractions, transportation providers, eSIM providers, booking platforms and other travel services.
Some links may be affiliate links. This means TripPal may receive a commission if you choose to purchase through those links.
Third-party websites and booking providers have their own privacy policies and terms.
7. When information is shared
We do not sell personal information.
Information may be processed by service providers that help us run the product, including hosting, authentication, analytics, AI and customer support providers.
Information may also be shared if required by law, legal process or to address misuse of the service.
8. Data retention
We keep information for as long as needed to provide TripPal, maintain account features, comply with legal obligations, resolve disputes and improve the product.
You may request deletion of account-related information by contacting us.
9. Your choices
You can choose not to create an account and still use parts of TripPal locally where available.
You can update or delete certain trip information inside the product where those controls are available.
You can manage cookies through your browser settings.
10. GDPR and privacy rights
Depending on your location, you may have rights to access, correct, delete, restrict or export personal information.
You may also have the right to object to certain processing activities.
Requests can be sent to privacy@trippal.tours.
11. Children
TripPal is not intended for children under 13. We do not knowingly collect personal information from children under 13.
12. International processing
TripPal and its service providers may process information in countries other than your country of residence.
13. Updates
We may update this Privacy Policy from time to time. The updated date at the top of this page shows when it was last changed.
14. Contact
Privacy questions: privacy@trippal.tours
General support: support@trippal.tours
This page is provided for transparency and should be reviewed by a qualified legal professional before public launch.
Questions?
privacy@trippal.tours